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Executive summary
Mobile Premier League (MPL), India’s leading eSports and mobile gaming platform, sought to improve its web analytics capabilities to gain deeper insights into user behaviour and optimise its website for conversions. Envigo implemented a comprehensive Google Tag Manager (GTM) solution that enabled accurate tracking of user interactions with buttons, banners, and images, providing valuable data for optimising user flow and promoting conversions.
The challenge
MPL faced challenges with its web analytics setup:
Data layer implementationMPL lacked the internal expertise to implement a data layer, which is essential for capturing detailed user interactions and sending data to Google Analytics. |
Limited tracking capabilitiesMPL was unable to track crucial user interactions with buttons, banners, and images on its main website, hindering its ability to understand user behaviour and optimise content. |
The solution
Envigo implemented a comprehensive web analytics solution leveraging Google Tag Manager (GTM):
Data layer implementationEnvigo implemented a robust data layer on MPL’s website, enabling the capture of detailed information about user interactions. |
GTM implementationEnvigo configured GTM to track events triggered by user interactions with buttons, banners, and images, providing valuable insights into user engagement. |
Testing and validationThorough testing and validation were conducted to ensure accurate data collection and minimise disruption to MPL’s website. |
Results and impact
- Enhanced user flow analysis: The implementation of event tracking through GTM provided MPL’s business team with valuable data on user behaviour, enabling them to analyse user flow, identify areas for improvement, and optimise the website for a better user experience.
- Data-driven optimisation: The new tracking capabilities empowered MPL to make data-driven decisions for website optimisation, leading to improved user engagement and increased conversions.
- Future-proof tracking: Envigo provided MPL with a scalable and flexible solution that can adapt to future tracking needs and website changes by implementing a data layer and GTM.
Key features
- Data layer implementation: The data layer implemented by Envigo provided a foundation for accurate and comprehensive data collection.
- Google Tag Manager: GTM’s flexibility and ease of use enabled efficient event tracking and simplified tag management for MPL.
- Event tracking: Tracking user interactions with buttons, banners, and images provided valuable insights into user engagement and conversion paths.
Final words
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Other Case Studies
How ABP News leveraged Envigo's expertise for web analytics optimisation
ABP News, a leading Indian Hindi news channel, faced challenges with their web analytics setup, including slow page load times, inaccurate data, and limited tracking capabilities. Envigo implemented a comprehensive Google Tag Manager (GTM) solution that streamlined tag management, improved page speed, and ensured accurate data collection across all platforms. This resulted in reduced developer dependency, enhanced user experience, and more effective data-driven decision-making for ABP News.
Achieving cross-domain tracking and user journey analysis for IndusInd Bank
IndusInd Bank, a leading new-generation Indian bank, sought to improve its web analytics capabilities to gain deeper insights into customer behaviour and optimise its online services. Envigo implemented a comprehensive Google Tag Manager (GTM) solution that streamlined tag management across multiple domains and subdomains, enabling accurate tracking of user journeys and events. This resulted in reduced IT dependency, improved data collection, and more effective data-driven decision-making for IndusInd Bank.
ITC Hotels enhanced their guest journey with advanced web analytics
ITC Hotels, one of India's largest and most luxurious hotel chains, needed a robust web analytics solution to track user behaviour across its complex online ecosystem and gain deeper insights into customer journeys and conversions. Envigo implemented a comprehensive Google Tag Manager (GTM) solution that streamlined tag management enabled accurate cross-domain tracking, and facilitated enhanced e-commerce tracking. This resulted in reduced IT dependency, improved data collection, and more effective data-driven decision-making for ITC Hotels.